The Product Led Revenue Blog
Correlated Fall 2023 Product Updates
It's been a few months since Correlated's first launch week in the summer and we haven't slowed down. Here's a rundown of some of our recent launches.
Correlated Launch Week 1 Recap
Read on for a recap of Correlated's first launch week as well as an extra set of launches on day 6.
➡️ Real-time behavioral intent triggers
We're excited to launch real-time intent triggers based on user or account behavior. Now you can identify when a user has visited a pricing page, documentation, white paper or high value blog post and combine that with Correlated Scores to drive speed to lead based on inbound intent.
➡️ Announcing Correlated's upgraded Hubspot integration
Today we're excited to release bi-directional sync between Correlated and Hubspot! Our customers wanted their data in Hubspot to be sent to Correlated to help inform Scores and to use as trigger conditions in Playbooks. Now that's possible.
➡️ Updated Correlated Slack App: Customer 360 in Slack
We're excited to announce our completely redesigned and overhauled Slack app! The first iteration of our redesigned Slack app is meant to help provide more context around why accounts or users triggered certain lead scores, what they're doing in your product or on your website and other helpful details.
➡️ Announcing Correlated's Intelligent Lead Routing
Correlated's Intelligent Lead Routing allows you to assign leads or existing customers to your teams based on the flexible criteria you set in Correlated Playbooks. Because Correlated sits on top of your product analytics tool, CRM and/or data warehouse this enables a number of routing use cases that current tools don't support. Read the full post to learn more.
➡️ Updated AI-Powered Scoring
We've made extensive updates to Correlated's AI powered scoring product. Correlated's scoring models now allow you to fully customize PQLs and PQAs at each stage in your customer journey from conversion, expansion, onboarding, and retention.
The devtools sales playbook
One of the reasons we started Correlated was based on our experience building and selling products to developers. PLG is a natural GTM motion for devtools because developers often like to self-onboard and tinker before making a decision on adopting a product and ultimately buying it. As a result the best approach for selling software to developers is quite a bit different than with other categories. In this guide we walk through some of our lessons learned in an effort to help founders and salespeople at devtools companies more effectively go-to-market.
Spring 2023 Feature Release Roundup
In our latest feature release, we're excited to announce significant enhancements to our lead scoring capabilities, data connections, and Slack app integration. Let's take a closer look at these exciting updates!
Why you need Correlated to run your PLG motion, even if you have Reverse ETL
Learn what Reverse ETL is and why it’s a powerful tool, as well as why you still need a product-led sales tool like Correlated to drive your go-to-market. The most amazing thing about PLG is that if you get it right, you can truly scale your revenue in an exponential way. By combining Reverse ETL with Correlated, you’ll be well on your way to driving an efficient, product-led revenue engine!
Supercharge Your Lead Scoring with Mixpanel
Effective lead scoring is crucial for businesses looking to generate qualified leads and drive conversions throughout their product-led growth journey. To identify the most promising leads, real-time buying intent signals play a vital role. That's why we're excited to announce our latest integration with Mixpanel, empowering you to incorporate near real-time events and pageviews into your Correlated account.
Power Your Lead Scoring with Correlated’s Amplitude Integration
Generating qualified leads and driving conversions is a top priority for businesses at any stage of their product-led growth journey. A key ingredient to identifying the best leads is real-time buying intent signals. That's why we're thrilled to announce our newest integration with Amplitude, which allows you to incorporate near real-time events and pageviews into your Correlated account so that you can target leads right when they are showing the strongest buying intent.
Combining Website Traffic and Product Usage to Identify the Best Leads using Segment and Correlated
Correlated just released support for Segment Page Events to enable leveraging website traffic and product usage to identify the best leads.
April Product Roundup: Capture better intent signals to fill your pipeline
April Showers bring more updates to Correlated: including more powerful and explainable lead scoring models, more integrations, and more ways to identify the best intent signals.
Case Study: How Intercom uses Correlated to drive expansion revenue
When Intercom decided they wanted to build a world class Product Led Sales motion to drive expansion and cross-sell, they turned to Correlated to help. In a few short weeks they were generated an increase in 218% in expansion pipeline and now they're using Correlated Playbooks for a wide variety of GTM Playbooks. Read this case study to learn why Intercom chose Correlated and see how they are driving expansion and cross-sell.
How (not) to do Product Led Sales in 2023
We get asked how Correlated is different from other customer data platform that help modern GTM teams. In this post we walk through why we are building Correlated the way we are and why we believe some of the other solutions out there are not architecting their product in the right way.
A deep dive into driving expansion with automated workflows
A deep dive into building automated expansion playbooks that work using Correlated and ZoomInfo. How to leverage product based intent triggers to sell more effectively with specific examples.
Correlated is an official Hightouch destination!
Correlated is an official destination of Hightouch, a leading Reverse ETL solution that allows you to sync data from your warehouse to 125+ SaaS tools (now including Correlated 🎉) in a matter of minutes.
How to do B2B account scoring, a practical guide
Getting account scoring right can significantly improve the efficiency of your business by allocating resources towards the best accounts. But how is account scoring different than lead scoring, why do you need it, and why is it so hard to build scoring models the right way? This guide walks through methods of account scoring and how to implement them so you can drive more revenue for your business.
When should you chart your PQL/PQA journey?
Are you an early-stage founder, startup, or a scale-up wondering what you need todo to jump on the PQL / PQA bandwagon? If so, this post walks you through how to think about implementing product-led lead scoring in your business.
Drive Expansion Revenue using Correlated's Customer Lifecycle Scoring
Learn how to build playbooks using Correlated's new Customer Lifecycle Scores that drive expansion revenue. Combine data from different sources to identify high intent users and accounts. Trigger emails and alerts from sales teams that convert.
Announcing Customer Lifecycle Scoring: Target your best customers using AI-powered propensity scores
Why PLG Marketers are using Marketo and Correlated together
Marketo is an extremely powerful marketing automation platform. Many leading marketing teams at Product Led Growth (PLG) companies have adopted it to power lead scoring and customer lifecycle campaigns. Unfortunately Marketo on its own has a few limitations.
2023 Product Led Revenue Predictions
This post grades predictions for 2022 and provides five predictions for Product Led Revenue trends we're likely to see in 2023.
Introducing Correlated’s Newest Integration: Marketo
We are excited to announce the integration of Correlated and Marketo! With this integration, you can now automatically create or update leads in Marketo, and then enroll customers in your Smart Campaigns, making it possible to fully automate nurture campaigns throughout the customer journey.
The Secret to Upgrading Lead Scoring: Hitting Multiple Stages of the Funnel with PQLs and PQAs
Why one lead score doesn’t work: how to utilize lead scoring across your customer lifecycle. Lead scoring currently prioritizes website sign ups and firmographic or demographic criteria, but this misses a lot of lifecycle stages.
Salesforce for Product-Led: How to add and update your best PQLs and PQAs
Bringing existing Salesforce implementations into the new world of PLG has proven to be one of the most complex challenges companies face. Many companies are unsure what data to pipe into Salesforce and how to route leads who may or may not be relevant to sales. Here are some ways to handle it!
3 Reasons to Move from Sales Led to Product Led
Moving from a traditional go-to-market motion (often called Sales-Led or Marketing-Led) to a product-led growth strategy is no easy walk in the park. Knowing that it’s such a big change, why are many companies still eager to make the swap? Here are 3 common reasons.
How Correlated’s PQL scoring works
If you’ve been following along with best practices in the PLG space, you’ve probably heard of PQL Scoring. PQL Scores help product-led companies monetize their user base by identifying which accounts have the highest likelihood to convert. Here's how they work at Correlated.
What’s new at Correlated? September 2022 PLG update
It’s the dog days of summer, but in between enjoying some sunny days, we’ve had a busy September filled with many highly-requested releases here at Correlated! Here’s an overview of some of the features we’ve recently launched.
What is PLG Orchestration?
PLG orchestration is an umbrella term for the processes, team setup, tools, and practices a company uses to run their product-led strategy. Here's a breakdown of how product led growth (PLG) companies should be thinking about their go-to-market strategy, and with that – what tools and processes they need to be most effective.
Correlated launches PQL Scoring to accelerate your product-led strategy
We've spent the last 18 months building Correlated to scratch an itch that we personally experienced. Today we're launching PQL scoring so you can leverage machine learning to automatically uncover your best PQLs and PQAs.
3 Examples of PQLs from Product-led Companies
If you’ve been following the evolution of product-led growth, you’ve probably heard of PQLs. PQL stands for “Product Qualified Lead”. They are similar to MQLs (Marketing Qualified Leads) in that they are “qualified” leads, but PQLs are qualified when users do certain things in the product, whereas MQLs are qualified when prospects engage in certain ways with the company’s marketing assets.
Now in Beta: Correlated’s ML-Powered PQL Scoring Engine
If you’re looking to implement PQLs without devoting months of engineering time and countless dollars in resources, you’re in luck! With Correlated’s new PQL Scoring Engine powered by Machine Learning, you can set up PQLs and PQAs with just a few button clicks. Correlated handles all the hard work.
MQL vs PQL: how product led companies find revenue opportunities (examples)
As companies make the transition to a product led growth strategy, the introduction of the product qualified lead (PQL) is essential to prioritizing sales outreach. Let’s breakdown the marketing qualified lead (MQL) and product qualified lead (PQL), along with a peek into how product-led companies are solving this today.
Automate (almost) any PQL Playbook with Correlated Webhooks
Correlated makes it easy to identify PQLs and automate fine-tuned, personalized Playbooks by piping PQLs directly into downstream applications. With our new support for Webhooks, you’ll be able to connect Correlated to almost any application you can think of!
Announcing the Correlated destination for Segment: send Product Qualified Leads (PQLs) to your revenue team
Our Segment integration makes it easy to send product qualified leads (PQLs) and product qualified accounts (PQAs) directly to your revenue teams so they're work on the customers most likely to drive revenue. It’s easy to get started with the launch of our public Segment destination!
Product Led Growth Unlocked: explore Correlated’s new PQL Playbook Builder!
It’s never been easier to implement a product qualified lead (PQL) strategy! Correlated’s new PQL Playbook Builder provides the tooling you need to run a PQL strategy end-to-end, helping you: identify product qualified leads, create automated playbooks, and measure revenue goals and outcomes.
PQL & Product Led Revenue Platform: Build or Buy?
Can you build your own product led revenue platform internally? Probably. But it might come at a cost of not fully enabling your team with the context and real-time insights they need, not to mention the time spent internally to build and consistently maintain these systems. Let's weigh the pros and cons together!
Uncover and act on Product Qualified Leads (PQLs) by combining Salesloft with Correlated
Salesloft makes it possible to run consistent sales playbooks that align well with your product-led strategy. Correlated makes it possible to discover PQLs and send them to the right Salesloft cadences or directly to a sales rep depending on who the PQL is and what they’ve done in product.
How Reveal used PQLs to generate >$400,000 in revenue using Correlated
As a PLG company, Reveal was experiencing rapid growth via self-serve and freemium. Using Correlated, they uncover hundreds of product qualified lead (PQL) opportunities per month, $400,000+ in revenue pipeline generated, and run over 70 automated product led revenue playbooks.
Want PQLs? Leverage customer product usage data in your data warehouse to find better leads
Enabling sales and other go-to-market teams to convert more leads, expand existing revenue, and move the needle forward for their companies in the most efficient way possible through a product-led model is a difficult task. We’ve made it our mission at Correlated to help solve this.
Checklist: Data You Need to Track for Product Led Growth Success (21 data points)
The data you need for PLG is different. Here are the key events, customer lifecycle data points, and firmographic data points that you should be tracking to be successful in your product-led revenue efforts.
How Growth teams are driving more revenue from self-serve users
Leading Growth teams at PLG companies are starting to leverage dynamic personalization targeting self-serve users to drive conversion rates higher and generate more pipeline. Read on to find out why the current "spray and pray" approach to targeting self-serve doesn't work and how to leverage personalization to drive better results!
How to build a Product-Led Sales team
Building a product led sales team from the ground up or pivoting your sales team for a product led strategy is no easy feat. Here are some of the core responsibilities, how to drive alignment, and ultimately how you can increase pipeline with a product led sales team.
5 challenges Data Teams face supporting PLG revenue teams and how to address them
After speaking to hundreds of product-led companies, we identified 5 common obstacles data teams need to address when it comes to enabling GTM teams with product data. In this post, we’ll elaborate on these challenges and give suggestions on how to address them.
Product Led Sales: what it is and how to get started
Product led sales means enabling your sales team with product usage insights so they can have insightful conversations with the right people, at the right time. Product usage data shows us what features people are using, how often they log in, if they're inviting other users to join their workspace, and so on.
Level-Up Your PLG Game: use Correlated “Goals” to determine if your strategy is working
Goals make it easy to measure conversion rates throughout your entire customer lifecycle. Goals offer the best way to take a strategy from “we think this is what makes someone a successful customer” to “we know.” Read more.
How to set up your data for PLG using Hightouch, BigQuery, Salesforce, and Segment
Some practical tips on how to set-up your data warehouse and the modern data stack to drive a PLG GTM motion. Customer data is the life blood of Product Led Growth (PLG) strategy. With data about your customers centralized in a data warehouse, you can provide them with the most relevant and proactive buying experience.
PLG Signals and Playbooks for Every Stage of the Customer Journey
Whether you’re just starting to make the leap into a product-led growth strategy, or you’ve been doing it for years and already have a definition for your first PQL (product qualified lead), this post will help you determine what other signals and playbooks leading PLG companies are using across their customer’s lifecycle.
Who are Correlated's competitors?
Do people often ask you who your competitors are? SaaS buyers have gotten more savvy when it comes to the buying process and they’ll do quite a bit of research before jumping into any buying decisions. I thought I’d save everyone some time and just tell you all about our competitors.
A Peek Into Hubspot's Product Led Revenue Strategy
HubSpot is a household name in the tech world at this point. Their product-led motion comes from two angles, says Carl Ferreira, their previous Sales Team Lead, and currently Director of Sales at Refine Labs. Hear how their team uses product data to inform sales actions.
Personalized email at scale: trigger Hubspot emails on customer behavior and product usage
Send automated emails, campaigns, and sequences based all through Hubspot, using your Correlated Signals. Learn what other companies are doing, how to get started, and best practices along the way.
What’s new in Correlated? January 2022 recap
It’s been a busy start to 2022 and the Correlated team has shipped a ton of new features. Here’s a round up of the latest features in Correlated!
How to run a sales-assisted PLG playbook
PLG revenue teams are often expected to sift through out-dated, complex dashboards to identify which customers to talk to and why. Correlated is changing that. We’ll walk through how you can discover the best customers and deliver those insights directly to your team to take action.
Your Product Qualified Lead (PQL) strategy is wrong, here’s how to fix it
More product-led growth companies are developing a strategy around Product Qualified Leads (PQL), but many are frustrated by the results. Here’s how you can set-up your approach for success.
Taking a walk, crawl, run approach to PLG
In this blog interview series, Brandon Redlinger, Senior Director of Product Marketing at Revenue.io talks through his view on the product led space, ideas for a move from sales-led to product-led, and his advice for a company thinking about making the switch.
Correlated and Census = Product Led Revenue Nirvana
By combining Correlated with Census, you’ll be able to easily build Signals and power downstream workflows for sales and CS teams to help uncover who to talk to, when to talk to them, and the right messaging to use. The result? Convert leads at a higher percentage and uncover more expansion revenue.
Culture isn’t what you say, Culture is what you do
Correlated has officially doubled in size since I started 120 days ago. There's something uniquely special about the experience of joining a startup so early, says Cotille Davis, Head of People Operations at Correlated. Read this full post to hear about Correlated's culture, values, and how we work together as a team.
How Duolingo increased conversion and retention with a new pricing tier
Duolingo is a language-learning website and mobile app. The company uses a freemium model: the app and the website are accessible without charge, although Duolingo also offers a premium service for a fee. Mateo Creamer worked with Duolingo as part of his MBA internship at Stanford.
How Hightouch and Correlated can superpower your PLG Sales Stack
By combining Correlated with Hightouch, you’ll be able to leverage your existing data models in Hightouch to power Correlated, unlocking a ton of new revenue opportunities for your team. Reach the right person, at the right time, with the right message.
5 Predictions for Product Led Revenue Trends in 2022
Somehow we’re almost at the end of 2021 and 2022 is right around the corner! As I look back at a explosive year for Correlated and the Product Led Revenue category, I can’t help but imagine what might lie ahead next year. Before we dive into 2022, let’s take a quick look at some of the top trends in 2021.
Want to know which product signals are driving revenue? Build this Salesforce report
Product usage data is a sales person’s best friend for expansion revenue, converting trial users, or anything in between. With Correlated, you can use Salesforce Tasks to build powerful, meaningful reports that show which sales activity drives new opportunities and closed-won expansion deals. Here’s a step-by-step guide.
Turn product usage insights into sales action with Correlated and Salesforce Tasks
If you aren’t using product usage insights to inform sales motions, you’re leaving revenue on the table. Providing your sales teams with actionable insights just got a whole lot easier with Correlated + Salesforce.
How product usage can improve your Outreach Sequence conversion
Have you started using product usage-based Sequences in Outreach? Personalizing and automating your Outreach Sequences based on actions people took in your product improves the likelihood of conversion and expansion. Read the essential product usage signals you should be incorporating into your go-to-market motion today.
How to build better, personalized sequences with Correlated and Salesloft
By combining Salesloft with Correlated, you can make your end-to-end sales motion even smarter by layering on data-driven insights, allowing you to reach out to the right customers at the right time based on what they are doing in your product
3 Ways to Score PQLs and the Most Common PLG Challenges with Andrew Capland
Andrew lays out the 3 ways he sees most PLG companies scoring their Product Qualified Leads (PQL) and some of the challenges he faced in his role at Wistia, as well as working with a number of PLG teams at Delivering Value.
Email examples and strategies for sales to engage and convert PQLs
Sales at a PLG company is incredibly rewarding, but it also comes with some challenges. In this post, we'll walk through knowing when to reach out, examples of emails to send, and other strategies for converting and expanding your users.
How SalesIntel’s sales team converts more trials with customer usage data
SalesIntel is a sales intelligence software company who offers free trials during their sales process. Here's a breakdown of how their sales team is looking at customer usage data to close more revenue.
OpenView's #PLG123 video on Correlated - see what they say
OpenView is one of the primary voices leading the Product Led Growth movement. Here's their take on what we're building at Correlated.
How to set up Segment CDP at a Product Led Growth (PLG) company
For SaaS companies there is an increasing focus on expanding revenue from users of your product. This means that tracking user behavior from initial sign up through to buying an enterprise package is critical. Here's a step by step guide for setting up Segment for Product Led Growth.
The Four Pillars of Trimble’s Product Led Growth Strategy
Trimble is a publicly traded company with almost 8,000 employees. They're leveraging a product-led approach to driving expansion and cross-sell. Hear from Anne Hollander, Senior Director of Product Marketing and Growth at Trimble.
Correlated is SOC 2 Type 2 Compliant
Correlated has completed SOC 2 Type 2 compliance as determined by an independent audit. By undergoing SOC 2 Type 2 compliance, any customer or partner that works with Correlated can be confident that we are taking security and privacy very seriously.
Correlated’s Hubspot CRM integration is now in Beta
If you’re using Hubspot as a CRM but are struggling to make it work for your product-led sales motion, we’ve got good news for you. Our Hubspot CRM integration is now available in Beta!
Correlated Launches to Bring Product Led Revenue to Market with $8.3M in Funding
We’re launching Correlated out of beta with some fantastic initial customers and $8.3 million to build the leading expansion platform for Product Led Revenue.
How product should collaborate with sales in PLG companies
It’s easy to think that being product-led means that product is the end all be all. Your product should sell itself! Raise your hand ✋ if you know someone who believes this! However, you’re making a mistake if you’re ignoring sales.
Want to drive expansion revenue? Sales needs to lead the charge
Previously, the SaaS sales process was linear, but product led growth is changing that. Read this blog to see the steps sales teams can take to own upsell and cross-sell to drive net dollar retention.
What is Product-Led Revenue? Insights from IBM, Zoom, etc.
Don't Want to Listen to the Full Session? Here Are the Highlights from the Recent Webcast: "Product Led Revenue Best Practices" Co-Hosted by Correlated Labs' CEO, Tim Geisenheimer and Jorge Soto, the Head of Community at Reprise.
What is Product Led Growth (PLG) in 2023 and Why Should You Care?
See Why Product-Led-Growth is the Dominant Business Model for Today's Software Companies and How It Impacts Go-To-Market Teams like Sales, Marketing and Customer Success.
What is a Product-Led Growth (PLG) CRM?
PLG CRM is a way for sales and go-to-market teams at product led companies to get insight into all users of their product whether they're on a free plan, trial version, or are paying customers.
4 SQL queries to find customer engagement and expansion opportunities
Want to see which product signals are driving expansion and upsell at your company? Here are four SQL queries you can use to uncover user insights from your product data for your sales and revenue team.
Three Ways Your Sales Team Should Use Product Signals
These are the Three Most Effective Ways We've Seen Sales Teams Use Product Signals to Drive Expansion and Upsell Opportunities.
Why B2B SaaS Sales and Customer Success Teams Need a Revenue Expansion Platform
Is the Rise of Product-Led Growth Leaving Behind Sales and Customer Success Teams? Here's Why Teams Need a Revenue Expansion Platform.
Product Qualified Leads (PQLs) are the key to revenue expansion
There is a Growing Trend Towards Bottoms-Up Adoption in Enterprise Software. Product Qualified Leads (PQLs) are Becoming Commonplace Metrics to Help Sales Teams Be More Effective at Closing New Deals and Expanding Revenue. What Else Can Sales Teams Do with Product Usage Data?
The Ultimate Product Led Growth Tech Stack
Product Led Growth is table stakes for software companies but without a proper PLG tech stack, there’s not much teams can do to adopt a PLG motion. See software that the best PLG companies have adopted.
How the best sales and CS teams are finding expansion opportunities with Slack
Know Exactly How Your Top Accounts are Using Your Product (for Better or for worse) in Real Time, Delivered Directly into Slack. Here’s How You Can Find New Customers and Expansion Opportunities with Product Signals Delivered When You Need Them.
How and what to send in your sales emails to Developers
Yes, There Are Screenshots. Here Are the Best Performing Emails and Lessons on How to Write Good Sales Emails to Developers, with Examples from Rockset, Auth0 and Datadog.
Want to uncover expansion and upsell at your PLG startup? Try SQL
One of the most important measures for a user’s potential value is how they are using your product. Knowing a bit of SQL can help jumpstart your process towards data-driven decision making.
A 5-Step Plan to Enable Data-Driven Decisions for Revenue Teams at Developer Tools Startups
Here's Your Step-By-Step Guide for Making Data-Driven Decisions at Developer Tools Startups. You'll Learn Things Like: The Basics of How Product Usage and Customer Data is Stored, Pointers on What Tools to Use in Your Data Stack, and Share Thoughts on How to Make Data Actionable for Revenue Teams.
Correlated is SOC 2 Compliant
Correlated has completed SOC 2 Type 2 compliance as determined by an independent audit. This means we are following the highest standards of security, privacy and reliability in our product and processes.
5 Playbooks for Sales Teams at PLG Companies to Close More Deals
Balancing new logos, expansion, and trying to figure out just the right message to send to your product users is a tall order. Let’s dive into the five ways the top sales teams at PLG companies use product data to increase sales and crush their quota.